Event Information

Leveraging Employee Experience Metrics to Understand and Drive Change

Ben Granger, Ph.D., XMP, Chief Workplace Psychologist, Head of EX Advisory Services, Qualtrics

While it’s well known that the employee experience drives customer and business outcomes, there is strong evidence that the employee experience is a moving target - and that target is moving faster than ever. The experience of most workers over the past three years has dramatically shifted their expectations and how they view the role of work in their lives. These changes call for an evolution in the ways that organizations measure and manage employee experiences. In this session, you will learn about the most recent changes to the employee experience as well as principles and practices for addressing them.

Program Agenda:

Who attends: Breakfast programs are open to HRLF members and prospective members free of charge (approved guests are $50 - see our guest policy, no alternates or substitutions please)

Health & Safety

Ensuring the health and well-being of our members is very important to us as we take this next step. Our commitment to our members includes following all government and host venue guidelines to ensure your safety as well as providing a larger meeting space for more social distancing.

To attend an in-person event, we request that attendees have not experienced any COVID-19 symptoms, have not tested positive, are awaiting test results, or had any contact with someone who has COVID-19 within the 5 days prior to the meeting. Attendees must follow the masking guidelines in place at any of the host venues.

By attending these in-person events, there is an assumption of risk which includes:

1. Your participation in an in-person event includes the possibility of being exposed to and becoming ill from an infectious disease including COVID-19. This exposure risk can be reduced by taking individual responsibility to protect yourself, but the risk of serious illness and death does exist.
2. You assume all risks related to illness and infectious disease, even if it arises from the negligence or fault of the HRLF, event host, or venue.
3. You knowingly assume these risks including the risk of injury, harm, or loss that may be caused through negligence, fault, or conduct of the HRLF, host, or venue.

When you register for any in-person event hosted by the HRLF, you are agreeing to the assumption of risk.